Dealing with Conflict and Cross-Cultural Issues in the Workplace


May 3, 2008, Saturday, 12:30pm - 3:20pm


Room 06, Carnegie Hall
Macalester College
1600 Grand Avenue, St. Paul, MN 55105
(Minghua Chinese School) Google Map


Colleen Meyers, Center for Teaching & Learning at the University of Minnesota.
Lynne Ackerberg, Center for Teaching & Learning at the University of Minnesota.


This event is free, and open to public. Registration is highly encouraged.

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Series #3 of Ms. Colleen Meyers' Success with Cross-Cultural Presentations talk.


  • Hour 1: Address those challenges. Start by talking about "Minnesota nice" and "passive-aggressive behavior" patterns, which is the flip side of "Minnesota nice." Present the challenge. Discuss strategies (from a US AND Chinese perspective), and then role-play in English so that participants are comfortable using tone of voice, body language, etc. to deal with the situation.
  • Hour 2: Talk about interrupting in English and what we/you consider "rude." Show the tape of "bowling, basketball, or soccer?" and talk about how to interrupt in US culture. Then, have attendants practice in pairs or small groups.
  • Hour 3: Talk about the importance of small talk in US culture. Show a tape, discuss strategies, and then have attendants practice in a big "party" in which they make small talk with many people in a short amount of time.


To show respect to the lecturer and audience, please come on time if you plan to be at the event.


To help the organizer better prepare this free event, you are strongly encouraged to register for the event:

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Number of People:     It's suggested not to bring small children to the event.